AsianBeautyWholesale.com Reviews 372

TrustScore 3.5 out of 5

3.3

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Rated 1 out of 5 stars

I do not recommend! They did not send the ordered goods and now they are not solving the situation. We have neither the goods nor the money

Rated 1 out of 5 stars

I bought "FULLY" Brand product from this store.

When purchasing the products, it was written on their website that they were the official distributor of this brand. I bought the products to
sell on Amazon on behalf of my company.

When I was buying the products, Amazon said it was forbidden to sell them in the USA, so I said I would sell them in Canada and bought them.

Amazon suspended my account and said that this company could not provide a certificate of authenticity of the products.

NEVER BUY THE PRODUCT IT IS NOT ORIGINAL

Rated 1 out of 5 stars

I have been reaching them out and it is really hard to get in touch with them. I cant place any order yet because of inventory issue and shippingissue

Rated 5 out of 5 stars

The range of beauty products is impressive, with everything from skincare to makeup at competitive prices. The ordering process is straightforward, and the customer service team is responsive and helpful. Shipping is fast, and the products always arrive in great condition.


Company details

  1. Beauty Products Wholesaler

Information provided by various external sources

AsianBeautyWholesale.com is an internationally recognized supplier of beauty products and cosmetics. Visit us to learn how you can become a partner.


Contact info

3.3

Average

TrustScore 3.5 out of 5

372 reviews

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1-star

Replied to 81% of negative reviews

Typically replies within 1 week


Rated 1 out of 5 stars

I do not recommend

I do not recommend! They did not send the ordered goods and now they are not solving the situation. We have neither the goods nor the money

Date of experience: January 22, 2025

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Rated 1 out of 5 stars

FAKE PRODUCT

I bought "FULLY" Brand product from this store.

When purchasing the products, it was written on their website that they were the official distributor of this brand. I bought the products to sell on Amazon on behalf of my company.

When I was buying the products, Amazon said it was forbidden to sell them in the USA, so I said I would sell them in Canada and bought them.

Amazon suspended my account and said that this company could not provide a certificate of authenticity of the products.

NEVER BUY THE PRODUCT IT IS NOT ORIGINAL

Date of experience: July 07, 2024

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Reply from AsianBeautyWholesale.com

Dear Eryy Trade,

Greetings from AsianBeautyWholesale.com!

We’re sorry to hear about your situation. We checked your account using your Trustpilot name and confirmed that you acknowledged purchasing Fully items while agreeing to the terms that prohibit selling them on the US Amazon site. Therefore, we regret to inform you that any actions taken by Amazon are in accordance with their policies and are beyond our control.
For more information regarding Amazon selling, please refer to our help page - https://www.asianbeautywholesale.com/en/amazon-sellers/help/section.html/hsi.2468

Please note that the restrictions mentioned on our website must be adhered to in order to avoid any issues with Amazon.com. This does not suggest that the products we sell are counterfeit; all our items are genuine, and Fully products are sourced directly from the brand.

We appreciate your understanding on this matter.

Best regards,
AsianBeautyWholesale Team

Rated 1 out of 5 stars

Poor Customer service

I have been reaching them out and it is really hard to get in touch with them. I cant place any order yet because of inventory issue and shippingissue

Date of experience: February 03, 2025

Rated 5 out of 5 stars

ABW is a Great site for wholesale

The range of beauty products is impressive, with everything from skincare to makeup at competitive prices. The ordering process is straightforward, and the customer service team is responsive and helpful. Shipping is fast, and the products always arrive in great condition.

Date of experience: January 01, 2025

Rated 1 out of 5 stars

Warning About Distributor Practices

Dear Amazon Sellers,

I strongly recommend avoiding any dealings with this distributor. Their operations are riddled with issues, including frequent sales of counterfeit products and a lack of authorization from the brands they claim to represent. Should you face challenges with Amazon—such as authenticity disputes or Section 3 violations—do not expect their support. Their invoices are ineffective and often rejected when attempting to resolve such matters.

This distributor sources products from unauthorized channels, resulting in counterfeit goods entering your inventory. While there may be rare exceptions, the majority of transactions with them lead to complications. Additionally, their team consistently demonstrates unprofessionalism and unreliability.

I STRONGLY SUGGEST, DO NOT BUY ANYTHING FROM THEM.

You lie in your following response. I have evidence, email correspondence that your team refused to verify your own invoices. YOU ARE FRAUD. PLEASE DO NOT BUY FROM ABW. THEY ARE LIAR.

ORDER NUMBERS ARE 20536854, 20786319 & 20822119

Date of experience: January 13, 2025

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Reply from AsianBeautyWholesale.com

Dear Customer,

Greetings from AsianBeautyWholesale!

We regret to hear about your experience with us. For information on how our team assists Amazon sellers, please visit this link: Amazon Sellers Support.

AsianBeautyWholesale is an authorized distributor for many of the brands we offer, which customers can verify directly with the brands. Therefore, we guarantee that all our products are authentic.

If you would like us to investigate your case further with your Sales Executive, please provide your order number for our review.

Best regards,
AsianBeautyWholesale Team

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Rated 1 out of 5 stars

These are scammers

These are scammers, not a company, they deceived me, not the product, no refund of money and air delivery 5-10 days, this is the first time I’ve heard of this, what do you think, there is no product that flies through air delivery for 10 days, no money of mine, no product.I wrote everywhere a bad review on Instagram I was blocked everywhere by bastard scammers november I'll get there I started writing cybersecurity in Hong Kong

Date of experience: December 15, 2024

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Reply from AsianBeautyWholesale.com

Dear Diana,

Greetings from AsianBeautyWholesale.com!

Thank you for bringing this issue to our attention. To assist you further, could you please provide us with your order number? We will promptly check with our Sales Team accordingly.

Best regards
AsianBeautyWholesale Team

Rated 4 out of 5 stars

It is a good company

It is a good company! Reliable and original products.

The service might take some time and some brands are taken off out of nowhere but overall; I enjoy working with them.

Date of experience: November 15, 2024

Rated 5 out of 5 stars

Happy customer

Well my business is running well after I found ABW website. The best thing is the flexibility, diversity of products, and there is no MOQ like other wholesalers. I really love the experience and looking to expand my work in future. They also have the most cooperative and helpful customer service which makes me more comfortable!

Date of experience: November 01, 2024

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Rated 3 out of 5 stars

more so bulk, then wholesale

They sell in bulk and yes it is a little cheaper then usual. But I really don't understand their pricing approach when it comes to margins. For example they sell a product for 6,- to me and they're pricing advise on reselling is 7,75. Literally al of the trouble for 1 euro? it's not really wholesale, it's more bulk.

Date of experience: October 31, 2024

Rated 4 out of 5 stars

Great option for starters

I just started in the Asian Skincare and it has been the best option for wholesale purchases. It is easy to select products and for me the best part is the paypal payment option. I do not know how it works, but there are some products available only in bulk (100 items) and not smaller format. A lot of products available vs other wholesale providers.

Date of experience: October 27, 2024

Rated 1 out of 5 stars

They are most likely not authorized…

They are most likely not authorized sellers of the brands, if you ask why, they are not verifiable sellers, they cannot even provide Amazon's supply chain, the reason why they do not provide the supply chain is because they do not buy directly from the brand. They produce fake products by pretending to be authorized by the brand, most likely because they want the supply chain document to remain secret, which they are afraid to provide. If it is certain that you bought it from the brand, we cannot use it even if we find out whether you are a supplier or not. Brands do not sell directly to people for resale purposes. What I mean is that there are no products purchased from the brand, and even if there are, half of them are original and the other half are fake. The reason why they cannot prove that they bought from the brand is because they do not work with the brand.

Edit: It is clear that they are lying, they use the information that they stated that you cannot sell this product on Amazon America as if you can never sell the product on Amazon, you only say that you cannot sell it in America, I sold it in England.

Date of experience: October 22, 2024

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Reply from AsianBeautyWholesale.com

Dear Fatma,

Greetings from AsianBeautyWholesale!

We regret that your experience did not meet your expectations. As an authorized distributor for many well-known Korean brands, customers can always verify our status directly with the brands. All products on our website are authentic and sourced directly from the brands; we do not carry any counterfeit items. We are committed to providing documentation support as long as the items are not subject to restrictions.

Upon reviewing your order, we confirmed that the items you purchased were indeed marked with an Amazon restriction at the time of your order on our website. Your understanding of these policies is appreciated.

You may find this link useful regarding selling on Amazon:
https://www.asianbeautywholesale.com/en/amazon-sellers/help/section.html/hsi.2468

Should you need further clarification or documentation required for new orders, please contact our Sales Team directly.

Best regards,

AsianBeautyWholesale Team

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Rated 1 out of 5 stars

Illegitimate Products - Failure to produce documentation of legitimacy

Please do not purchase goods from this website! My Amazon account has been flagged and deactivated for selling products bought from ABW. Amazon requires proof of authenticity for the products and ABW will not provide proof such as letter of authorization and supply chain invoices. I have contacted them numerous times to no avail! They even replied to another review on this website where they stated “After checking with our Sales Team regarding your case, we understand that the requested documents are typically provided only to customers who have made a purchase. While we offer full support for the necessary documentation, we regret to inform you that it may not be available without an order.” - I have given them my order number numerous times and have been denied the required documentation which leads me to believe their products are fake as they are not able to produce documents of legitimacy. This review will stand in till this situation is handled properly by your company.

Order Number: 21069527
Name: David Lindner

Date of experience: October 11, 2024

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Reply from AsianBeautyWholesale.com

Dear David Lindner,

Greetings from AsianBeautyWholesale!

We apologize that your experience with us did not meet your expectations. Please be assured that all products we sell are authentic, and we are authorized distributors of many of the brands we offer. You can find this information noted under the shopping details on the product pages.

Upon reviewing, we see that this purchase was made over a year ago. While we typically provide an "Authenticity Guarantee Letter (AGL)," it must be requested within a reasonable timeframe. You may provide the order number of your recent purchases so we can assist you further.

For more details on selling on Amazon, you may find our help page helpful: Amazon Sellers Help.

If you have any further questions, please feel free to reach out to your Sales Executive.

Best regards,
AsianBeautyWholesale Team

Rated 1 out of 5 stars

Warning: This Company Does Not Sell Authentic Products

I had a terrible experience with this company. After purchasing their products, I reached out to them numerous times via phone and email, asking for proof of authenticity, such as a supply chain invoice or a letter of authorization from the brand. They refused, stating that providing such documentation is not part of their policy.

As a result of using their products, I received a lot of negative feedback on my platform. I strongly advise others to avoid this company. STAY AWAY!

This version remains clear and firm while avoiding any language that might cause it to be removed again.

Date of experience: May 09, 2024

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Reply from AsianBeautyWholesale.com

Dear Alexi,

Greetings from AsianBeautyWholesale.com

We apologize for the inconvenience. Please rest assured that all items sold on our website are authentic and sourced directly from the brands or reputable suppliers. Our product pages also indicate that we are authorized distributors for many brands.

After checking with our Sales Team regarding your case, we understand that the requested documents are typically provided only to customers who have made a purchase. While we offer full support for the necessary documentation, we regret to inform you that it may not be available without an order.

We appreciate your understanding in this matter.


Best regards,

AsianBeautyWholesale Team

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Rated 1 out of 5 stars

Very bad customer service

I ordered a Product 35 days ago Stilling I am waiting for product I am also asking for refund It's don't refund me
Don't Buy from them

Date of experience: September 30, 2024

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Reply from AsianBeautyWholesale.com

Dear Fahad,

Greetings from AsianBeautyWholesale!

We are sorry to hear about the delay. Please provide us with your order number so we may further trace this with our Sales Team.

Best regards,
AsianBeautyWholesale Team

Rated 5 out of 5 stars

Authentic products and an amazing…

Authentic products and an amazing experience overall! If you're looking for genuine products in bulk, this is the place to go. For any support, reach out to Cleo—she is just exceptional. Her expertise and customer service make the entire process seamless.

Date of experience: September 23, 2024

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