4.6
Companies on Trustpilot can’t offer incentives or pay to hide any reviews.
A great portfolio of products, we were excited to work with this company. All was going well and the team was highly responsive.
When we decided to proceed with the purchase, the team stopped replying all together. Several email threads were sent, to no avail. As a result we have wasted precious time with "brand masters wholesale".
Running a business comes with its fair share of challenges, but having a reliable supplier makes a world of difference. From the start, this team has been professional, attentive, and incredibly responsive. They’ve even gone out of their way to offer advice and guidance when I needed it. The products are consistently high-quality, and my customers are happy, which means I’m happy. I can’t imagine running my business without their support.
I’ve been in retail for years, and suppliers can often be hit or miss. This one, however, has exceeded my expectations time and time again. From their intuitive website to the quality of their packaging, everything is done with precision and care. They’ve even reached out personally to ensure I was satisfied with my orders. That level of dedication is rare and deeply appreciated.
As a small business owner, finding a dependable supplier has always been a challenge. From the very first order, I knew I was in good hands. The ordering process is simple, the delivery times are reliable, and the product quality is excellent. On one occasion, I had a slight issue with an order, but the support team resolved it quickly and professionally. It’s rare to find such a dedicated partner in this industry, and I’m grateful for their commitment to helping businesses like mine thrive.
12999 Murphy, 77477, Stafford, United States
4.6
99 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
A great portfolio of products, we were excited to work with this company. All was going well and the team was highly responsive.
When we decided to proceed with the purchase, the team stopped replying all together. Several email threads were sent, to no avail. As a result we have wasted precious time with "brand masters wholesale".
Date of experience: February 04, 2025
Reply from Brand Masters Wholesale
Betty, we sincerely apologize for any lapse in communication. That’s not the experience we aim to provide. We truly value your time and would love the opportunity to make things right. Please reach out, and we’ll do our best to assist you promptly.
The team is highly knowledgeable and genuinely cares about their customers.
Date of experience: January 15, 2025
I was hesitant to place my first order, but the team made me feel confident with their helpful guidance. My order arrived quickly, and the products were exactly as described.
Date of experience: January 09, 2025
How they are selling private label products. For example, Trueskin, Nutrafol, or many more. Their reviews are totally fake; they are buying reviews.
Date of experience: January 22, 2025
Reply from Brand Masters Wholesale
We appreciate your feedback and want to address your concerns directly:
Product Authenticity:
We are a wholesale distributor specializing in sourcing high-demand products, including trusted brands like Trueskin and Nutrafol. All the products we sell are authentic, and we do not engage in private labeling for these brands. Our business model focuses on providing resellers with legitimate products at competitive prices.
Reviews:
The reviews on our website come from verified customers who have purchased from us and shared their genuine experiences. Accusations about buying reviews are baseless and unfounded.
Transparency:
We take pride in maintaining integrity in our operations. If you have any specific concerns or questions about our products or services, we encourage you to reach out to us directly. Transparency is at the core of our business, and we’re happy to provide any clarification.
I had a last-minute change to my order, and they handled it without any issue. That kind of flexibility is priceless.
Date of experience: December 28, 2024
Date of experience: December 26, 2024
I was struggling to find a reliable supplier until I came across them. Now, I don’t have to worry about a thing.
Date of experience: December 27, 2024
What I ordered is what I got—no hassle, no drama. Exactly how business should be.
Date of experience: December 31, 2024
I’ve tried others, but no one compares. This team knows what they’re doing, and it shows.
Date of experience: December 27, 2024
Not just a supplier—they feel like a partner in my business. They’ve answered all my questions and even gave me tips for improving my stock rotation.
Date of experience: December 24, 2024
Straightforward process, timely deliveries, and solid products. Exactly what I need from a supplier.
Date of experience: December 28, 2024
I’ve ordered multiple times, and every order has been spot on. No surprises, just good, dependable service.
Date of experience: December 22, 2024
It’s not just about the products—they seem to understand what I need as a business owner. That makes all the difference.
Date of experience: December 23, 2024
I thought I’d just try them once, but now I’m hooked. My only regret? Not finding them sooner
Date of experience: December 20, 2024
The products are always fresh and top-notch. Couldn’t ask for more.
Date of experience: December 19, 2024
It’s not always easy to find consistency in this line of work, but these guys deliver every time. I’m glad I found them
Date of experience: December 15, 2024
I’ve worked with many suppliers over the years, and trust is always a major concern. From day one, I’ve felt confident in their ability to deliver. They keep me informed every step of the way, and their customer service is always available to answer my questions. It’s a relationship built on transparency and reliability, and I couldn’t be happier.
Date of experience: December 16, 2024
It’s rare to find a business that treats you like family, but that’s exactly how I feel every time I order. They genuinely care about their customers.
Date of experience: December 17, 2024
I’ve been in retail for years, and suppliers can often be hit or miss. This one, however, has exceeded my expectations time and time again. From their intuitive website to the quality of their packaging, everything is done with precision and care. They’ve even reached out personally to ensure I was satisfied with my orders. That level of dedication is rare and deeply appreciated.
Date of experience: December 16, 2024
I order in bulk regularly, and they’ve never let me down. The products are always well-packed, fresh, and exactly as described. It’s great to have a supplier I can trust.
Date of experience: December 15, 2024
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