Pembrokeshire Caravan Hire Reviews 154

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Debbie was great from start to finish. Great communication and very helpful. I had some last minute changes and she helped so much with no problems. Will recommend and use again in the future.

Rated 5 out of 5 stars

We cannot thank Debbie and Paul enough for their service. We had a wonderful experience renting their caravan. From the moment of enquiry, they were prompt to respond right through to its return. The caravan was clean, comfortable and made for such an enjoyable holiday with our toddler.
Thank you!

Rated 5 out of 5 stars

This was a 'try before you buy' experience so that we could see if we want to buy a tourer. Debbie was super helpful and accommodating throughout the whole process. We didn't want to tow the caravan ourselves.
We arrived on site to find everything set up and ready to use. Well equipped and very clean.

Rated 5 out of 5 stars

Do know where to begin, if there was anymore stars i would rate these guys higher. What a friendly & professional service. The perfect way to go camping without the added stress of anything. Debbie & Paul were the perfect hosts & will definitely be using them again for future camping holidays. Nothing was too much trouble & they even helped the rest of our party who had awning & pegging issues, without a doubt 1000% recommend Pembrokeshire Caravan Hire for any camping trip.


Company details

  1. Vacation Rental

Written by the company

Touring Caravans for Hire - Delivered and set up straight to the campsite of your choice or self-tow option available.


Contact info

4.9

Excellent

TrustScore 5 out of 5

154 reviews

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1-star

Rated 5 out of 5 stars
Verified

Brilliant company, so easy to deal with

Debbie was great from start to finish. Great communication and very helpful. I had some last minute changes and she helped so much with no problems. Will recommend and use again in the future.

Date of experience: January 14, 2025

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Reply from Pembrokeshire Caravan Hire

Thank you for your review! We were delighted to help you with your accommodation needs and if we can help, we are always do so in any way that we can.

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Rated 5 out of 5 stars
Verified

Great service

This was a 'try before you buy' experience so that we could see if we want to buy a tourer. Debbie was super helpful and accommodating throughout the whole process. We didn't want to tow the caravan ourselves.
We arrived on site to find everything set up and ready to use. Well equipped and very clean.

Date of experience: September 10, 2024

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Reply from Pembrokeshire Caravan Hire

Thank you for your review! We're delighted to know your experience with us was a good one and hopefully it gave you an insight on whether or not you will be going to buy your own. If you don't buy, you will always be welcome to hire with us.

Rated 5 out of 5 stars
Verified

Fabulous experience

We cannot thank Debbie and Paul enough for their service. We had a wonderful experience renting their caravan. From the moment of enquiry, they were prompt to respond right through to its return. The caravan was clean, comfortable and made for such an enjoyable holiday with our toddler.
Thank you!

Date of experience: August 29, 2024

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Reply from Pembrokeshire Caravan Hire

What a lovely review! We’re so pleased you had such a good experience with us and we’d be delighted to welcome you back in the future. Thank you 🤩

Rated 5 out of 5 stars
Verified

I hired a caravan for a weekend, great service

I hired a caravan for a weekend away with the kids. Such a great service provided. We turned up and everything was ready to go, we didn’t have to do anything.
Then at the end of the weekend, they simply came and disconnected everything for us and towed the caravan away.
Definitely the easiest way to caravan.

Date of experience: May 20, 2024

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Reply from Pembrokeshire Caravan Hire

Thank you for your review. Delighted to assist and our aim is make life as easy as possible!

Rated 5 out of 5 stars
Verified

Highly recommended

We had a caravan delivered and set up for us, the process was very easy from beginning to end. There is an online video to help with using the caravan and Paul talked me through everything before they left. The caravan was extremely well shocked, we only has to take bedding and towels everything else was supplied and in very good condition. If you are looking to hire a touring caravan you won't do better than this company. Debbie and Paul are very professional and helpful. Highly recommended.

Date of experience: April 01, 2024

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Reply from Pembrokeshire Caravan Hire

Thank you Lesley and Mark for your lovely review. Despite the weather conditions, we're delighted that you had a good holiday and that our service did not disappoint you.

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Rated 5 out of 5 stars
Verified

First class touring caravan hire experience

We rented a caravan for a weekend in February as a real test prior to a potential purpose. Paul and Debbie delivered the caravan and completely set it up for us as we closely observed and learned how its done properly. Definitely watch the very informative videos on their website first, but seeing them setting up the caravan on site was such a valuable learning experience.
This included safely unhitching, getting the caravan level, connecting power (gas and electricity) and mains water, connecting the waste water outlet and correctly preparing the toilet cassette (and a recap on how to empty/clean/re-install). Finally they attached and secured an awning for us. A first class service from them and an excellent insight for us!

Date of experience: February 02, 2024

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Reply from Pembrokeshire Caravan Hire

Thank you Ceri and Alison for your comprehensive review of our service. We are delighted that you enjoyed and benefitted from your Hire experience with us. We are always happy to spend extra time with our guests who are looking to invest in their own outfit and are always here should you wish to pick our brains in the future. It was lovely to have met you both and of course your 4 legged V.I.P. Happy caravanning!!

Rated 5 out of 5 stars
Verified

5 star service all the way!

Debbie and Paul were extremely professional and very friendly indeed.
We found ourselves in bit of a predicament with a broken down Motorhome which needed to go into a garage for a few days.
They responded immediately to our plights and within two hours delivered a wonderful caravan to a named site. When the Motorhome wasn’t ready to be picked up, after a couple of days, they came back and moved us further up the coast to where we wanted to be next!
What service!
The caravan was of very good standard. Everything was there to make our stay a brilliant one.
All in all, 5 star service from beginning to the end. Thanks to Debbie and Paul for saving our holiday!.

Date of experience: September 22, 2023

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Reply from Pembrokeshire Caravan Hire

We were very happy to be able to assist you and it was a delight to have met you both. Thank you for taking the time to write a review which means so much to us especially as we are a small business.

Rated 5 out of 5 stars
Verified

1st class company

What a lovely company, not only is the whole concept of having the caravan delivered and set up ready to move into at site amazing but their communication is fantastic.
From start to finish Debbie was brilliant and so, so helpful. It felt like nothing was too much trouble and every question I had was answered. The videos that were sent before we checked in were invaluable, the text messages to ask if everything was ok were well received and the communication after we had checked out and the deposit return was dealt with really quickly. The caravan and awning were fantastic and accommodated 5 of us easily and it made a huge difference with the upgrade in comfort levels from previous years of camping!
I have already booked again for next year and have recommended them to friends.

Date of experience: August 27, 2023

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Reply from Pembrokeshire Caravan Hire

Such a wonderful review! We very much appreciate you having taken the time to leave this for us and so pleased that it enhanced your camping experience. We look forward to welcoming you back next year. Thank you!

Rated 5 out of 5 stars
Verified

Growing wild caravan hire

Excellent service, good email communication easily understood . Excellent telephone advice. Prompt and timely delivery and set up .delightful friendly people to do business with . Highly recommended.

Date of experience: September 09, 2023

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Reply from Pembrokeshire Caravan Hire

Thank you for your review and recommendation Stephanie and we're pleased to know that our 6 berth S-Line caravan suited your needs for the Growing Wild Festival.

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Rated 5 out of 5 stars
Verified

Lovely caravan and team

Really great to deal with, very professional, courteous and attentive approach. Lovely van provided in a great state. Would use again.

Date of experience: September 07, 2023

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Reply from Pembrokeshire Caravan Hire

Thank you for taking the time to leave a review. We shall be delighted to welcome you again should the need arise.

Rated 5 out of 5 stars
Verified

Brilliant service from start to finish

Brilliant service from start to finish. The Caravan was spotless, the tutorials were thorough and the whole experience of hiring a caravan through Pembrokeshire Caravan Hire was seamless and a total pleasure. Thoroughly recommended.

Date of experience: August 28, 2023

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Reply from Pembrokeshire Caravan Hire

Thank you for your very kind words. We're really pleased that your hire experience was a good one with us and would be delighted to be of service to you again in the future should the need arise. Thank you for your custom.

Rated 5 out of 5 stars
Verified

Caravan intro and welcome brill

Caravan intro and welcome brill. Product quality superb. After care service excellent. Happy to return for future hire!

Date of experience: August 13, 2023

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Reply from Pembrokeshire Caravan Hire

Thank you for your kind review which is not taken for granted. We would welcome the opportunity to cater for your needs in the future should the need arise.

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Rated 5 out of 5 stars
Verified

👌👌👌👌

Polite, informative company to deal with. Would recommend highly 👌

Date of experience: August 11, 2023

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Reply from Pembrokeshire Caravan Hire

We thank you for your review Pete. It was lovely to have met you and your wife at Angle and if we can be of assistance to you again in the future, please do get in touch.

Rated 5 out of 5 stars
Verified

From the moment I phoned to enquire…

From the moment I phoned to enquire about caravan availability Debbie made me feel like I was in good hands. The whole process of booking through to the end of the holiday was brilliant. The video tutorials of how to use everything were extremely clear and informative and I knew Debbie was the other end of a text if and when I had any questions during the stay. Thanks so much

Date of experience: August 20, 2023

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Reply from Pembrokeshire Caravan Hire

Thank you for taking the time to write such a lovely review Chloe and for the very kind words. I'm glad that you found our service to be 'brilliant' and particularly pleased with your comments regarding our video tutorials which have been newly implemented for this year. We'd love to accommodate you again in the future, should you have a requirement.

Rated 5 out of 5 stars
Verified

Professional and thorough

Good communication, high quality and clean caravan and fixtures

Date of experience: August 13, 2023

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Reply from Pembrokeshire Caravan Hire

Thank you for your review. We are delighted to have assisted you with your requirement.

Rated 5 out of 5 stars
Verified

Arrived to pick up caravan I was 30…

Arrived to pick up caravan I was 30 minutes early but was greeted by the owner of the company who was very friendly &helpfull would highly recommend them

Date of experience: August 13, 2023

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Reply from Pembrokeshire Caravan Hire

Thank you for your review Martin! It was lovely to have met you and your wife. We’re delighted that all went well with your hire. If we can assist you again in the future, please don’t hesitate to get in touch.

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Rated 5 out of 5 stars
Verified

Exceptional service & quality

The service and quality of van and awning were exceptional. Quick responses to any queries and easy to deal with. Would highly recommend to everyone and will be using again in the future. Thank you

Date of experience: August 11, 2023

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Reply from Pembrokeshire Caravan Hire

Thank you for your feedback which is very much appreciated. We’re delighted that you had a good experience with us and would love to welcome you back again should the need arise.

Rated 5 out of 5 stars
Verified

Royal Welsh Show 2023

This is our 3rd year of hiring a caravan from Pembrokeshire Caravan Hire. The caravans are of a very high standard. 5 star accommodation on wheels. They are fully equipped for all your needs. I would recommend hiring bedding and towels it certainly saves on the washing when you get home. If your looking for a caravan to hire for your holiday then don't hesitate give Pembrokeshire Caravan Hire a Ring.

Date of experience: July 29, 2023

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Reply from Pembrokeshire Caravan Hire

Thank you for your review Sharon. We’re delighted that your needs were met and we look forward to accommodating you for the Royal Welsh Show
in the future. Your loyalty is much appreciated and never taken for granted.

Rated 5 out of 5 stars
Verified

All round service

Combination of friendly efficient communication, and quality of equipment - from caravan/awning to cuttlery.

Date of experience: July 27, 2023

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Reply from Pembrokeshire Caravan Hire

Thank you for your review and for again using our service. We hope to be of assistance to you again in the future.

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