Mini Stay UK Reviews 12

Outstanding service from Mini Stay UK! They’ve consistently delivered above and beyond, and I’m so grateful for their support.

Date of experience: January 03, 2025

I’ve tried other property management companies, but Mini Stay UK is by far the best. Their dedication and quality of service are unparalleled.

Date of experience: January 02, 2025

Mini Stay UK has exceeded my expectations. Their service is reliable, efficient, and worth every penny. I highly recommend them to anyone in the short-let market.

Date of experience: January 10, 2025

Working with them has been one of the best decisions I’ve made for my property. The team is incredibly professional, responsive, and knowledgeable about the short-let market. They handle guest inquiries, bookings, and any issues that arise with such efficiency that I hardly have to think about it. What sets them apart is their dedication to delivering top-notch service. They genuinely care about my property and ensure that every guest has an exceptional experience. I can’t recommend them enough!

Date of experience: January 17, 2025

Mini Stay has made managing my property completely stress free. They’re incredibly organised and proactive, always ensuring that everything runs smoothly. Recently, there was a last-minute issue with a booking, and their team resolved it so quickly that the guest didn’t even notice. Their professionalism and ability to handle unexpected situations give me complete confidence in their service. The best part? I’ve seen a significant increase in my income since I started working with them. I’m extremely grateful for their hard work and dedication.

Date of experience: January 09, 2025

As someone who lives abroad, I needed a trustworthy and efficient company to set up and manage my UK property, and Mini Stay has exceeded all expectations. From handling bookings to ensuring the property is spotless for each guest, they’ve been fantastic. The regular updates and reports they provide give me complete confidence that my property is being looked after. We’ve received great feedback from guests, and my earnings have been consistently good. Mini Stay UK has truly made this whole process stress-free for me.

Date of experience: January 10, 2025

I’ve been using Mini Stay UK for over six months, and I am beyond impressed. They handle every aspect of my property with professionalism and care. The team is always responsive and goes out of their way to ensure both my property and my guests are well taken care of. They've kept my property in pristine condition and contact me promptly if there are any issues. Highly recommend!

Date of experience: January 01, 2025

Mini Stay UK are agents for my London property & have been for the past 6 years. Tasha and her team are professional, highly motivated, reliable & honest. The return I get on the property is competitive together with timely payments & great communication. My retirement to Spain is made stress free knowing that my property is well managed & maintained. Highly recommended.

Date of experience: July 15, 2024

Great service! I never expected I would be able to earn as much as I did by letting Ministay UK manage my flat.

Lots of people stayed over during a 6 week period, and they were all very happy with the cleanliness of the flat, as well as responsiveness of the Ministay UK team.

Date of experience: September 10, 2023

Excellent service all round. Would thoroughly recommend. A go to destination if you want to have your air bnb managed. Nothing as efficient as this company.

Date of experience: January 10, 2023

I had the misfortune of staying in one of the properties that Mini Stay UK manage. After my trip, they claimed that I had broken the toilet seat (not true) and were requesting £130 for it. Fortunately, I was able to get in touch with the owners of the property, who said that they weren't aware Mini Stay UK were requesting money from me via Airbnb - they had fixed the toilet seat for £20. They have asked MiniStayUK to drop this matter. The owner has informed me that this has led to cancel their agreement with them.

Mini Stay UK simply are not credible, and cannot be trusted in my experience. Airbnb are still (as of Dec 8) requesting that I pay £130.

I've currently (as of Dec 8) got a case open with Action Fraud for the police to investigate them, as I won't be surprised if this is not the first time they have tried to do this.

Date of experience: November 11, 2022

Brilliant & efficient. Natasha at Ministay was so helpful, always easy to contact. Really quick and efficient. Our place was rented out the whole time and we made really good money and it was well looked after. Thanks so much!

Date of experience: March 22, 2022