3.7
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I have had wonderful experience with Retro Stage! The swimsuits/ dresses are affordable and stylish! The customer service is quick to respond and extremely helpful! Yomi has helped me with questions and has been patient and given me detailed answers on how to proceed!
The quality of Retro Stage's pieces is incredible. My Dapper Day outfits are always perfect and I get a lot of compliments. They are simply excellent at what they deliver. I highly recommend them and I'm surprised that the pieces are so affordable and of excellent quality.
I received this dress as an alternative,I was advised that the item wasn't available in an email.The instructions were simple and a short while later received the item I chose.The dress is exactly as illustrated,fits me just right.Thank you so much Yomi for your help.
I've had varying weights since a major few surgeries and the bathing suits are SO FLATTERING regardless of my weight, the craftsmanship is wonderful and is very well made and feels like it. My sunglasses are super cute absolutely wonderful. I've turned a dozen or so people on to this site bc no matter your body type or size, there's absolutely something affordable and beautiful to order.
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RETRO STAGE is a vintage-inspired fashion brand that celebrates the styles of multiple decades. We create authentic and inspired designs, aiming to ship globally to bring timeless fashion to enthusiasts worldwide. Our commitment extends beyond our products, offering excellent customer service and after-sales support. Experience the charm of yesteryear with RETRO STAGE, where quality, style, and customer satisfaction are our top priorities.
91710, Chino CA , United States
3.7
2K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
The quality of Retro Stage's pieces is incredible. My Dapper Day outfits are always perfect and I get a lot of compliments. They are simply excellent at what they deliver. I highly recommend them and I'm surprised that the pieces are so affordable and of excellent quality.
Date of experience: December 07, 2024
I have had wonderful experience with Retro Stage! The swimsuits/ dresses are affordable and stylish! The customer service is quick to respond and extremely helpful! Yomi has helped me with questions and has been patient and given me detailed answers on how to proceed!
Date of experience: March 06, 2025
The suit that I received was cute and relatively well made, it was just too small for my chest. Yomi assisted me with getting a replacement in another style at no cost, and I look forward to receiving it.
Date of experience: March 06, 2025
Reply from Retro Stage
Dear Customer,
We're delighted to hear that you found the suit cute and well-made, and we truly appreciate your positive feedback about Yomi's assistance. We're sorry that the original item didn't fit perfectly, but we're glad we could help you find a suitable replacement at no additional cost.
We always strive to ensure our customers are satisfied with their purchases and shopping experience. Your patience and understanding during this process mean a lot to us. We hope the new style will be a perfect fit for you.
We look forward to you receiving your replacement soon. If you need any further assistance or have any questions about your order, please don't hesitate to reach out to us.
Thank you for choosing Retro Stage. We value your business and hope you'll enjoy your new item!
Best regards,
Retro Stage Customer Service Team
I received this dress as an alternative,I was advised that the item wasn't available in an email.The instructions were simple and a short while later received the item I chose.The dress is exactly as illustrated,fits me just right.Thank you so much Yomi for your help.
Date of experience: March 04, 2025
Reply from Retro Stage
Dear Customer,
We are thrilled to hear about your positive experience with us! Thank you for sharing your feedback. We're delighted that the alternative dress you received fits you perfectly and matches the illustration.
We always aim to provide excellent customer service, even when faced with unexpected issues like item unavailability. It's wonderful to know that our communication was clear and that the process of choosing an alternative item was smooth for you.
Your satisfaction is our top priority, and we're glad we could assist you in finding a suitable replacement. We appreciate your kind words about Yomi's help throughout this process.
Thank you for choosing Retro Stage. We hope you enjoy your new dress and look forward to serving you again in the future.
Best regards,
Retro Stage Customer Service Team
Absolutely adore my retro swimsuit. I’ve gotten so many compliments and it’s so fun and flirty to wear. Hands down my all time favorite swimsuit ever!!!
Date of experience: March 05, 2025
Reply from Retro Stage
Dear Customer,
We are absolutely delighted to hear that you love your retro swimsuit! It's wonderful to know that you've received so many compliments and find it fun and flirty to wear. We're thrilled that it has become your all-time favorite swimsuit!
Your satisfaction is what drives us to continue offering quality retro-inspired pieces. We're so pleased that our swimsuit has met and exceeded your expectations.
Thank you for taking the time to share your positive experience with us. Your feedback is invaluable and motivates us to keep providing stylish, high-quality retro clothing.
We hope you continue to enjoy your swimsuit, and we look forward to serving you again in the future. If you ever need anything, please don't hesitate to reach out to us.
Best regards,
Retro Stage Customer Service Team
Excellent customer service- I ordered the wrong size and emailed for a return, and Yomi responded quickly and professionally to my email. Great communication and beautiful clothes- I already have a dress and a coat from Retro Stage that I get compliments on all the time!
Date of experience: March 05, 2025
Reply from Retro Stage
Dear Customer,
We are thrilled to hear about your positive experience with our customer service and products! It's wonderful to know that we were able to assist you promptly and professionally with your size exchange request.
We're equally delighted that you're enjoying your dress and coat from Retro Stage, and that they're garnering compliments. It's our goal to provide not only beautiful, vintage-inspired clothing but also exceptional customer care.
Your feedback means a lot to us, and we're grateful that you took the time to share it. We strive to maintain this level of service and quality for all our customers.
Thank you for choosing Retro Stage. We look forward to continuing to serve you and hope you'll find more pieces to love in our collection.
Best regards,
Retro Stage Customer Service Team
When the wrong size was ordered Retro Stage was wonderful to work with and made getting the replacement size a breeze and hassle free on my end. Highly recommend. Plus their retro fashions are super cute.
Date of experience: March 05, 2025
Reply from Retro Stage
Dear Customer,
We are delighted to hear about your positive experience with our size exchange process! It's wonderful to know that we were able to make the replacement easy and hassle-free for you.
We truly appreciate your recommendation and kind words about our retro fashions. Our team works hard to ensure both our products and customer service meet the highest standards, so it's rewarding to hear that we've succeeded in your case.
Thank you for taking the time to share your feedback. It's customers like you who help us continually improve and grow. We hope you'll continue to enjoy your Retro Stage pieces and look forward to serving you again in the future.
Best regards,
Retro Stage Customer Service Team
I contacted customer support and Yomi quickly responded, helped me exchange my suit for a larger one with ease! I will recommend Retro Stage to everyone I know for their great support and experience, as well as quality items!
Date of experience: March 05, 2025
Reply from Retro Stage
Dear Customer,
We are thrilled to hear about your positive experience with our customer support team! It's wonderful to know that we were able to assist you quickly and efficiently with your size exchange.
Your recommendation means a lot to us. We strive to provide excellent support and high-quality items to all our customers, and it's rewarding to know we've met those goals in your case.
Thank you for taking the time to share your feedback. It's customers like you who help us maintain and improve our standards of service. We truly appreciate your support and look forward to serving you again in the future.
Best regards,
Retro Stage Customer Service Team
First of all by bathsuit is so beautiful. I made a mistake and ordered the incorrect size. Yomi responded to email immediately and provided me a couple options to get the correct size. I will definitely be ordering from this company again. Thank you for the outstanding products and Customer Sevice!
Date of experience: March 04, 2025
Reply from Retro Stage
Dear Customer,
We're thrilled to hear that you love your bathsuit and that you found our customer service helpful! We always strive to provide the best possible experience for our customers, and it's wonderful to know we've succeeded in your case.
We're glad we could assist you with the sizing issue and provide suitable options. Your satisfaction is our top priority, and we truly appreciate your kind words about our products and service.
Thank you for choosing Retro Stage. We look forward to serving you again in the future!
Best regards,
Retro Stage Customer Service Team
Fast delivery
After ordering the wrong size, I was able to exchange it smoothly.
Customer service was friendly and responded quickly.
I will order again.
The products matched the picture I received
Date of experience: March 03, 2025
Reply from Retro Stage
Dear Customer,
We're delighted to hear about your positive experience with Retro Stage! It's wonderful to know that our delivery was fast, the exchange process was smooth, and our customer service met your expectations.
We're especially pleased that you found our products to match the pictures accurately. This is something we always strive for, as we want our customers to receive exactly what they expect.
Thank you for your kind feedback and for choosing Retro Stage. We look forward to serving you again on your next order!
Best regards,
Retro Stage Customer Service Team
I've had varying weights since a major few surgeries and the bathing suits are SO FLATTERING regardless of my weight, the craftsmanship is wonderful and is very well made and feels like it. My sunglasses are super cute absolutely wonderful. I've turned a dozen or so people on to this site bc no matter your body type or size, there's absolutely something affordable and beautiful to order.
.
Date of experience: July 10, 2024
Reply from Retro Stage
Dear Customer,
We are absolutely delighted to read your wonderful feedback! It warms our hearts to know that our bathing suits have been so flattering and comfortable for you, especially as you've experienced changes in your body. We put a lot of thought and care into our designs to ensure they look great on all body types, so it's incredibly rewarding to hear that this has been your experience.
We're thrilled that you're enjoying your sunglasses as well and find them super cute. Your satisfaction with the quality and craftsmanship of our products is exactly what we strive for.
We cannot thank you enough for recommending our site to others. Your endorsement means the world to us, and we're grateful for your support in spreading the word about our affordable and beautiful options for all body types and sizes.
Thank you for being such an amazing customer and advocate for Retro Stage. We look forward to continuing to serve you and hope you'll keep enjoying our products.
Best regards,
Retro Stage Customer Service Team
efficiency and speed in which my issue was taken care of.
Date of experience: February 28, 2025
Reply from Retro Stage
Dear Customer,
We are delighted to hear about your positive experience with our customer service team. Your satisfaction is our top priority, and we're pleased that we were able to address your issue quickly and efficiently.
We strive to provide prompt and effective solutions to all our customers, and it's gratifying to know that we met your expectations in this instance. Your feedback is valuable to us as it helps us maintain and improve our service standards.
We appreciate you taking the time to share your experience. It motivates us to continue delivering high-quality service to all our customers.
Thank you for choosing Retro Stage. We look forward to serving you again in the future.
Best regards,
Retro Stage Customer Service Team
Yomi Is what made it great. But also the quality of these products is amazing. So beautiful and feminine; I really feel like a true lady.
Date of experience: February 28, 2025
Reply from Retro Stage
Dear Customer,
We are thrilled to hear about your wonderful experience with both our customer service and our products! It's especially heartening to know that Yomi was able to provide you with great assistance.
We take great pride in the quality and design of our products, and we're delighted that you find them beautiful and feminine. Our goal is to help our customers feel confident and elegant, so it's truly rewarding to hear that our items make you feel like a true lady.
Your positive feedback motivates us to continue delivering excellent service and high-quality, beautiful products. We're grateful for customers like you who appreciate the effort we put into every aspect of our business.
Thank you for choosing Retro Stage and for taking the time to share your experience. We look forward to continuing to serve you and help you feel your most elegant and confident self.
Best regards,
Retro Stage Customer Service Team
The website is easy to navigate. The selection is amazing, and if you follow the measurements on the size guide, the clothes fit perfectly! Thank you.
Date of experience: February 18, 2025
Reply from Retro Stage
Dear Customer,
We are delighted to hear about your positive experience with Retro Stage! Thank you for taking the time to share your feedback with us.
We're pleased that you found our website easy to navigate. We strive to make the online shopping experience as smooth and user-friendly as possible for our customers.
It's wonderful to know that you appreciate our selection of products. We put a lot of effort into curating a diverse and appealing range of items, and it's gratifying to hear that our collection resonates with you.
We're especially happy to hear that the size guide was helpful and that the clothes fit you perfectly. We understand how important accurate sizing is when shopping online, and we're glad our efforts to provide detailed measurements have been beneficial to you.
Thank you again for your kind words and for choosing Retro Stage. We look forward to continuing to serve you with great products and a pleasant shopping experience.
Best regards,
Retro Stage Customer Service Team
I have really enjoyed my experiences with Retro Stage. Their items are good quality and true to the photos. And they are good about providing size exchanges when you need them.Yomi with the Customer Service Team is helping me right now with an exchange. Her replies have been quick and super easy to work with!
Date of experience: February 28, 2025
Reply from Retro Stage
Dear Customer,
We are thrilled to hear about your positive experiences with Retro Stage! Thank you for taking the time to share your feedback with us.
We're delighted that you find our items to be of good quality and true to the photos. It's important to us that our customers receive products that meet their expectations, and we're glad we've been able to deliver on that front.
We're also pleased to hear that our size exchange process has been helpful to you. We understand that finding the right fit can sometimes be challenging when shopping online, which is why we strive to make our exchange process as smooth as possible.
It's wonderful to know that Yomi from our Customer Service Team has been assisting you with your current exchange. We're happy to hear that her responses have been quick and that you've found her easy to work with. We pride ourselves on providing efficient and friendly customer service, and it's gratifying to know that we're meeting those standards.
Thank you again for your kind words and for choosing Retro Stage. We look forward to continuing to serve you and ensure your satisfaction with both our products and our service.
Best regards,
Retro Stage Customer Service Team
I have been purchasing items from Retro-Stage for at least 3 years now. I love them. The dresses are beautiful and vintage inspired. Customer service has always been great to deal with, and they respond in a very timely manner. Yomi was excellent with answering questions I had regarding a dress I order that was too big. I will continue to purchase from this site for my vintage looks. Thank you Retro-Stage!
Date of experience: February 21, 2025
Reply from Retro Stage
Dear Customer,
We are truly delighted to receive such wonderful feedback from you! Your kind words mean a great deal to our entire team at Retro Stage.
It's heartwarming to hear that you've been a loyal customer for over three years and continue to enjoy our vintage-inspired dresses. We take great pride in our products and strive to maintain the highest quality standards.
We're especially pleased that you've had positive experiences with our customer service team. At Retro Stage, we believe that excellent customer care is just as important as the quality of our products. It's gratifying to know that we were able to assist you effectively with your sizing query.
Your continued support and trust in Retro Stage are deeply appreciated. We look forward to serving you in the future and helping you create more stunning vintage looks.
Thank you once again for your lovely review and for being a valued part of the Retro Stage family!
Best regards,
Retro Stage Customer Service Team
Don’t! Bad quality and crazy return policy! I wanted to return two items, one because of wrong size and one due to bad quality. This is when I find out their return policy is crazy!
For one you have to pay for the return to USA witch would be more expensive than the clothes was (live in Europe and the shop even gives you prices in your own currency!) You also have to have kept every little paper, code and even the postage slip from them!
I wanted to use something else than SHEIN but the quality of products and crazy policies ensures I will never buy from them again and neither should you.
Date of experience: February 18, 2025
Reply from Retro Stage
Dear Customer,
We sincerely apologize for the unsatisfactory experience you've had with our products and return policy. We take your feedback very seriously and appreciate you bringing these concerns to our attention.
We understand the frustration caused by our return process, especially for our international customers. Your comments about the return shipping costs and documentation requirements are valuable, and we'll use this feedback to review and improve our policies.
Regarding the quality issues you've mentioned, we're disappointed to hear that our products didn't meet your expectations. We strive to offer high-quality items, and we'll investigate this matter further to ensure better quality control.
We would like to make this right. Please contact our customer service team directly, and we'll do our best to find a solution that addresses your concerns, whether it's about the return process or product quality.
Your satisfaction is important to us, and we hope to have the opportunity to regain your trust.
Best regards,
Retro Stage Customer Service Team
This company has brought back style. I am so pleased to see such beautiful dresses from the best eras of fashion. I ordered the wrong size on one of my dresses. This company was quick to respond back and Yomi has went above and beyond to help me fix my mistake. I will absolutely buy more dresses from this company.
Date of experience: February 25, 2025
Reply from Retro Stage
Dear Customer,
We are thrilled to read your wonderful feedback! Thank you so much for taking the time to share your positive experience with our company and products.
We're delighted that you appreciate our collection of dresses inspired by classic eras of fashion. It's our passion to bring these timeless styles back to life, and we're overjoyed that they resonate with you.
We're also very pleased to hear that our customer service team, particularly Yomi, was able to assist you promptly and effectively with your sizing issue. Providing excellent customer support is a top priority for us, and we're glad we could help resolve your concern.
Your kind words and continued support mean a great deal to us. We look forward to serving you again in the future and hope you'll enjoy your next purchases just as much.
Thank you for choosing Retro Stage!
Best regards,
Retro Stage Customer Service Team
Retro Stage has some of the most beautiful, well made vintage style dresses/outfits out there. AND they are reasonably priced. Also, their customer service is top notch. If ever there is an issue, they respond right away!
Date of experience: February 25, 2025
Reply from Retro Stage
Dear Customer,
We are absolutely delighted to read your glowing review of Retro Stage! Thank you so much for taking the time to share your positive experience with our products and services.
We're thrilled that you appreciate the beauty and quality of our vintage-style dresses and outfits. It's our passion to create pieces that capture the essence of classic fashion while ensuring they're accessible through reasonable pricing. Your recognition of this balance means a lot to us.
We're equally pleased to hear that our customer service has met your expectations. Providing prompt and effective support is a cornerstone of our commitment to our customers, and we're glad to know that we've been able to assist you whenever needed.
Your kind words inspire us to continue improving and delivering the best possible experience for our customers. We truly appreciate your support and look forward to serving you again in the future.
Thank you for choosing Retro Stage!
Best regards,
Retro Stage Customer Service Team
I absolutely love the new bathing suit I received! Customer service representative Yomi was very helpful with my exchange and was very quick to respond. I will be ordering again!
Date of experience: February 25, 2025
Reply from Retro Stage
Dear Customer,
We are thrilled to hear about your wonderful experience with your new bathing suit from Retro Stage! Thank you for taking the time to share your feedback with us.
We're delighted that you love your new purchase. It's always rewarding to know that our customers are satisfied with the quality and style of our products. Your enjoyment of the bathing suit motivates us to continue offering fashionable and high-quality vintage-inspired pieces.
We're also very pleased to hear that our customer service, particularly Yomi's assistance, met your expectations during the exchange process. Providing prompt and helpful customer support is a top priority for us, and we're glad we could make your experience smooth and satisfactory.
Your intention to order again is the highest compliment we could receive. We truly appreciate your support and look forward to serving you in the future.
Thank you for choosing Retro Stage!
Best regards,
Retro Stage Customer Service Team
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